Wednesday, August 20, 2014

Fairpoint Communications e-mail service has been down most of yesterday and still is today.  Anyone who needs to reach either Fred or me can use webmaster@joespondvermont.com.  I can also be reached at joespondwebsite@gmail.com.

If you have sent an e-mail to either of us and didn't get a response, this is likely the cause and please re-send to one of the above addresses.  Sorry for the inconvenience and any delays in response to your e-mails.

We have contacted Fairpoint and were told they are "working on the problem," and apparently it is a widespread outage - most, if not all of their network.  This could be very bad for them - right at the time they are struggling with contract negotiations. We have been well-served by Fairpoint; I know others have complained about poor service, but whenever we've needed help or a service call, the technicians have always been prompt and expert.  I hope whatever the problem is, Fairpoint will be able to recover fully - and soon.

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